FAQ

• Q. What is the difference between  Glue-Free Falsies™ and 24/7 Lashes™? A.  Glue-Free Falsies™ are patented magnetic eyelashes and are removed before sleeping, showering, swimming, etc. They can be worn over and over again and generally last about one year. 24/7 Lashes™ are held to your natural lashes with an extremely strong adhesive and can be worn continuously for up to ten days. You can do all activities while wearing  24/7 Lashes™ including swimming, showering, sleeping, and washing your face.  24/7 Lashes™ are typically discarded after one use.

• Q. How are Glue-Free Falsies™ different than other magnetic eyelashes on the market? A. Glue-Free Falsies™' patented design is unique. They are comfortable, long lasting, easy to apply, and extremely secure. Glue-Free Falsies™ use tiny magnetic wefts to hold the eyelash strip to the natural eyelashes. This allows more control when applying them, makes them lightweight, allows the eyelash strip to move and flex when the eyelid moves, eliminates unnecessary bulk that could impede vision, allows a better fit along the lash line, and makes them hold all day long. The width of Glue-Free Falsies™ can also be trimmed to fit smaller eyes and our proprietary two-step adhesion process makes them last longer than the competition. Glue-Free Falsies™ magnets are also smaller and stronger than other magnetic eyelash brands. This means better hold, more lightweight, and inconspicuous magnets.

• Q. How long do 24/7 Lashes™ typically last and how can I make them last as long as possible? A. 24/7 Lashes™ can be worn continuously for up to 10 days. Some factors that can decrease longevity include: having oily skin, living in a humid environment, and having very thin/sparse natural eyelashes. Here are some tips to help your 24/7 Lashes™ last as long as possible: 

  • Use oil-free facial products and cosmetics. (Oil breaks down adhesive.)
  • Limit your lashes' exposure to water and humidity. 24/7 Lashes™ can be worn in water, but water does soften the adhesive over time.
  • Thoroughly wash your face and natural eyelashes with oil-free facial cleanser before applying your 24/7 Lashes™.
  • Do not use too much adhesive or sealer.
  • Sleep on your back or side to avoid contact between your lashes and your pillow.
  • If the edges of your falsies begin lifting, use your non-stick applicator to press them back together.
  • Always store your 24/7 Lashes™ adhesive and sealer at room temperature.
  • Avoid bursts of heat close to your face (such as opening an oven door or grilling) while wearing your 24/7 Lashes™. 

• Q. How long do Glue-Free Falsies™ typically last and how can I make them last as long as possible? A. Glue-Free Falsies™ should last several months or even up to a year with daily wear, depending on how well they are taken care of and depending on how oily your skin is. The magnets are held to the false eyelash fibres with adhesive that eventually breaks down from contact with oils from skin and cosmetics.  Here are some tips to help your Glue-Free Falsies™ last as long as possible: 

• Avoid humidity.
• Use oil-free facial products and cosmetics.
• Never apply makeup directly to your  Glue-Free Falsies™.
• Do not get your Glue-Free Falsies™ wet.
• Use oil-free facial cleanser to thoroughly wash your face and natural eyelashes before applying your Glue-Free Falsies™.
• Always store your Glue-Free Falsies™ at room temperature and in their storage case.
• Avoid bursts of heat close to your face (such as opening an oven door or grilling) while wearing your Glue-Free Falsies™. 

• Q. What are Glue-Free Falsies™ "wefts" and "fringes"? A. The eyelash strip that is worn on top of your natural lashes is called the fringe. The little pieces that are placed underneath your natural lashes are called the wefts. The magnets on the fringe and wefts attract to each other and sandwich your natural lashes in between them.

• Q. Will Glue-Free Falsies™ damage my natural eyelashes? A. When used as directed, Glue-Free Falsies™ will not damage your natural eyelashes. They are great to use if your natural eyelashes need a break from traditional eyelash extensions.  

• Q. How do I apply and remove Glue-Free Falsies™? A. Please see our Instructions page. 

• Q. How far from the inner corner and outer corner of my eyes should my Glue-Free Falsies™ and 24/7 Lashes™ be positioned? A. Generally 6-7mm from the inner corner and 2-4mm from the outer corner is a good rule of thumb.

• Q. Can I wear Glue-Free Falsies™ and 24/7 Lashes™ if I wear contacts? A. Yes.

• Q. Can I wear Glue-Free Falsies™ and 24/7 Lashes™ with glasses or sunglasses? A. Yes. Of course this depends on your facial structure and the style of glasses/sunglasses you wear, but most people have no problem wearing all styles of Glue-Free Falsies™ and 24/7 Lashes™ with their glasses and sunglasses. We recommend trying a shorter style to begin with. 

• Q. Will Glue-Free Falsies™ and 24/7 Lashes™ work for me? A. Most people can wear Glue-Free Falsies™ and 24/7 Lashes™. Here are some things to consider: 1.) You must have natural eyelashes for the falsies to hold onto. 2.) Glue-Free Falsies™ and  24/7 Lashes™ may not work for you if you have very poor vision, very sensitive eyes, or poor fine motor skills.

• Q. I'm worried that my Glue-Free Falsies™ will fall off my eyelashes. Do I need to be concerned about this? A. It is very unlikely for Glue-Free Falsies™ to detach from your natural eyelashes if they are used properly. We use the highest quality magnets available and they are very very strong. We recommend wearing them with oil-free mascara to help them hold even better. (Make sure your mascara is dry before applying Glue-Free Falsies™ and never apply mascara directly to Glue-Free Falsies™.) Never wear Glue-Free Falsies™ in water, extreme weather conditions, while sleeping or playing intense sports, and never rub your eyes while wearing them. If you are wearing Glue-Free Falsies™ over eyelash extensions, gently squeeze the magnets together to make sure there is good contact between the magnets. 

• Q. Are Glue-Free Falsies™ and 24/7 Lashes™ safe? A. Glue-Free Falsies™ and 24/7 Lashes™ are safe when used as directed. Use extreme caution when applying falsies to prevent accidental eye injury.

• Q. Are Glue-Free Falsies™ and 24/7 Lashes™ vegan? A. Yes. We do not use animal products or test on animals. The eyelash fibres used for Glue-Free Falsies™ and 24/7 Lashes™ are made from synthetic fibres.

• Q. Are Glue-Free Falsies™ and 24/7 Lashes™ easy to apply? A. Glue-Free Falsies™ and 24/7 Lashes™ are very easy for most people to apply. If it is difficult for you in the beginning, keep practicing! Once you get the hang of it, it is quick and easy. If you have a strong blink reflex, it might take quite a bit of practice to learn to control it, much like learning to apply eye makeup or wear contact lenses. (Do not attempt to apply Glue-Free Falsies™ or 24/7 Lashes™ if you have very poor vision or poor fine motor skills.) 

• Q. What is included in a set of Glue-Free Falsies™? A. One set includes a storage case, plastic applicator, fringes and wefts, extra wefts (in case you lose some-- they are tiny!), eyelash brush, and instructions.

• Q. What is included in a 24/7 Lashes™ starter kit? A. The starter kit includes three sets of eyelashes, black adhesive, black sealer, remover, a non-stick applicator, and a reusable storage/travel box.

• Q. Do Glue-Free Falsies™ feel heavy? A. Glue-Free Falsies™ are lightweight. They are made with paper-thin tiny magnets and are designed to not have any unnecessary bulk. Our customers tell us they do not feel heavy and/or they are no heavier than traditional glue-on false eyelashes. If you have sensitive eyes, they may feel heavy to you.

• Q. Do I need to wear eye-makeup with Glue-Free Falsies ™? A. No but we strongly recommend applying black mascara (let it dry first) before applying Glue-Free Falsies™. Make sure to apply mascara on the natural eyelashes at the inner corner of your eye. Mascara helps the Glue-Free Falsies™ hold to the natural lashes better and also helps them blend with the natural lashes. Black eyeliner on the upper eyelid will also help Glue-Free Falsies™ blend better. Do not apply mascara or make-up directly to Glue-Free Falsies™. This will decrease their lifespan.

• Q. Can I use Glue-Free Falsies™ if I have eyelash extensions? A. Glue-Free Falsies™ can be used in between lash fills to maintain full eyelashes, or if your eyelashes are damaged from extensions and they need a break to get healthy again. 

• Q. How do I clean my Glue-Free Falsies™? A. Brush the ends of your Glue-Free Falsies™ with a clean, dry eyelash brush, avoiding the magnets. If there is mascara build-up around the magnets, use a toothpick to very gently clean off the excess. Be careful to not remove any of the adhesive that holds the magnets to the lashes. We do not recommend getting Glue-Free Falsies™ wet, so prevent getting anything on them that you would need to clean off with a liquid. If they have somehow gotten very dirty, you can dip your eyelash brush in rubbing alcohol before brushing your Glue-Free Falsies™, but be very careful to not get any rubbing alcohol near the magnets. 

• Q. What is the cost of shipping? A. The cost of shipping varies based on the destination. Please see shipping costs at checkout and visit our shipping page for a brief overview. Orders over $100 ship for free. 

• Q. Is local pickup available? A. Yes. Please see our local pickup page for more information.  

• Q. What is your return policy? A. Glue-Free Falsies ™  and 24/7 Lashes™ are final sale. They cannot be returned for hygienic reasons.

• Q. What if I lose one of the tiny wefts? A. Each set of Glue-Free Falsies ™ includes extra wefts in case you lose some. You can also purchase a Spare Parts Kit in our Shop section.

• Q. Are wefts interchangeable between Glue-Free Falsies™ sets and styles? A. Yes. If you purchase two sets of Glue-Free Falsies™, your wefts will work on both sets. 

• Q. What are Glue-Free Falsies™ and 24/7 Lashes™ made from? A. Glue-Free Falsies™ and 24/7 Lashes™ are made from synthetic fibres. We do not use animal hair or any other animal products. 

• Q. How do I decide which style to order? A. The style you choose depends mostly on personal preference. If you are petite, the shorter styles will look more dramatic on you. If you are used to long, dramatic eyelash extensions, you will likely prefer the longer styles. Please visit our Instagram profile to see photos of different styles on several different people. 

• Q. Can I trim my Glue-Free Falsies™ and 24/7 Lashes™ if I think the lashes are too long? A. We do not recommend trimming the lash length of your Glue-Free Falsies™ and 24/7 Lashes™. The width of the eyelash band can be trimmed though.

• Q. I have small eyes. How do I trim the width of my Glue-Free Falsies™? A. Glue-Free Falsies™ lash band width is about 30 mm and can be trimmed up to 5 mm at the outer edge. If needed, you can trim up to two magnets off the lash band. (You need three magnets remaining to attach the tiny wefts.) 

• Q. I have small eyes. How do I trim the width of my 24/7 Lashes™? A. 24/7 Lashes™ are divided into three sections per eye. The sections are designed to overlap 1-3 mm. If you have small eyes, start by trimming 1-2 mm off the inner or outer edge of the eyelash band (do not trim the middle section). You can always trim more later if needed.

• Q. I am having a lot of difficulty learning to apply my falsies. Do you have any tips to help me? A. Practice, practice, practice! Some of our customers were convinced they would not be able to "get it" but with persistence they are now able to apply them quickly and easily. Most people who have difficulty applying their falsies have a strong blink reflex that they haven't learned to control yet. This skill can be learned though with persistence! Also try these tips:
• Never apply your falsies when you are in a rush.
• Use a magnifying mirror.
• Watch the instructional videos (more can be found on instagram).
• Try resting your elbows on a counter or tabletop to steady your hands.
• Play around with which section you apply first. We recommend starting with the inner corner, but some customers find it easier to start in the middle.  
• For Glue-Free Falsies ™, always hold the fringe (eyelash strip) in place with your non-dominant hand and apply the wefts with your dominant hand.
• Make sure you store your Glue-Free Falsies™ curved in their storage case so the lashes maintain a curved shape. They are much easier to apply when they are curved.

• Q. I accidentally got my Glue-Free Falsies™ wet. Are they ruined? A. If they are still wet, quickly remove them (if you are wearing them) and use a clean, dry eyelash brush to brush them until they dry. Make sure to brush them with the curl (try spinning the brush as the lashes curl around it until they are dry). Do not touch the magnets. Moisture can weaken the adhesive bond so inspect the magnets before you try applying them again to make sure the magnets are still intact. Never wear Glue-Free Falsies™ if the magnets are not intact. Unfortunately we cannot guarantee this method will work. 

• Q. Will my Glue-Free Falsies™ be ruined if I cry while wearing them? A. No, but try your best to not get your upper eyelashes wet (use a tissue to wick up the tears along your lower lash line) and quickly remove your Glue-Free Falsies™ if needed. 

• Q. Do Glue-Free Falsies™ or  24/7 Lashes™ contain formaldehyde or any other harmful ingredients? A. No.

• Q. Do Glue-Free Falsies™ or  24/7 Lashes™ contain latex? A. No.